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Frequently Asked Questions

Online Auction Submission Form

eLoft Charge Tables

What are the benefits of advertising my items through eLoft?

Are all items accepted for listing via eLoft?

Do I need a PayPal™ account to use the eLoft service?

If I am selling, how do I get paid?

If I am buying, how does eLoft benefit me?

What are the benefits of advertising my items through eLoft?

  • No listing fee to pay  ebay™ when using eLoft.
  • Helpful advice on how to make the most of your listing.
  • Listing created professionally on ebay™ and eLoft doubling exposure and reducing listing cost.
  • Direct marketing of your item by eLoft to reach people looking for your item.
  • Guidance from beginning to end.

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Are all items accepted for listing via eLoft?

Not all items are accepted as a strict criteria is used and eLoft decision is final.

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Do I need a PayPal™ account to use the eLoft service?

No, but it is an advantage for faster payment of any items sold.

For more information see: http://www.paypal.com

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If I am selling, how do I get paid?

You get paid once the person buying your item acknowledges that they have received it (all items MUST be sent by you needing a signature as proof of receipt) and they are happy with it.

Payment is made directly to your PayPal or bank account for which details will be asked separately once the item has been sold and the person buying the item is happy with what has been received. 

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If I am buying, how does eLoft benefit me?

The benefit to the buyer is that your interest is at mind and only if you find the item received defective within 7 days of receipt will you be able to request a refund which is subject to return of the item to the seller (all items MUST be sent by you needing a signature as proof of receipt. Postage is not refundable) which needs to be acknowledge by the seller and a 20% administration fee will be taken from the refund due.

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  • All items must be sold from within the United Kingdom.
  • By completing the form you are NOT GUARANTEED that eLoft will represent you.
  • eLoft will consider all the details and contact you if interested within 7 days.
  • Items submitted must be considered to have at least a basic starting price of £20.00.
  • If accepted there will be an administration charge ONLY IF THE ITEM SELLS AT AUCTION (see examples to the right).
  • Once the auction has ended and you have had at least 1 bid, a percentage of the final gross price (including delivery) is payable to eLoft (see examples to the right).

Main Category

Listing Title - 55 characters maximum

Condition

Item Description - Click here for help creating your description

Starting Price - A lower starting price can encourage more bids.
£
Duration To Remain At Auction - eLoft might advise a different duration depending on selling research.

Can You Provide A Photograph By Email?

Your email Address - Not displayed on the listing.

Your First And Last Name - Not displayed on the listing.

Contact Phone Number - Not displayed on the listing.

Town

City

Post Code

Postage - This is an extra charge you make for delivering your item.
UK

£
Worldwide (under 2kg)
If you wish to post worldwide besides the UK, what is your standard rate (leave as 0.00 if you only wish to post in the UK)?
£
Heavy Items (2kg and above)
If your item is heavy and being sent to N. / S. America, Asia or Australia specify a postage type and cost due to the higher expense
(leave as 0.00 if you only wish to post in the UK)?
£
Returns Policy (Optional) - Specify number of days and details.
Number Of Days


Policy Details - Specify why  you will accept a return within the number of days you specified.

Type yes to confirm the item you are selling is authentic and not stolen .
Type
yes to indicate that you have read and understand the Frequently Asked Questions displayed to the left of this form .
Type yes to indicate that you agree paying a nominal labour fee of £2.00 to eLoft if you sell an item privately that has a scheduled date and time to be listed on eBay .

Type yes to indicate that you have read and understand the Charges Imposed and how the Net Payable is calculated as displayed to the right of this form .

 

Insertion Fees

Starting Price

Usual ebay Insertion Fee Charge

eLoft Insertion Fee Charge

£0.01 - £0.99

£0.15

*FREE

£1.00 - £4.99

£0.20

*FREE

£5.00 - £14.99

£0.35

*FREE

£15.00 - £29.99

£0.75

*FREE

£30.00 - £99.99

£1.50

*FREE

and up

£2.00

*FREE

*Also includes a FREE gallery photograph on ebay (provided by the seller).

Added to Insertion Fee is the following:

  • One off non refundable administration fee of £4.00 regardless of starting price per item ONLY IF THE ITEM SELLS AT AUCTION.

About Insertion Fees

  • An Insertion Fee is a listing fee. It is the price eBay charges for listing your item for sale.

  • There is no insertion when using eLoft with an added administration cost which is charged in advance at the time of listing.

  • As with a newspaper ad, you need to pay this basic administration  fee, even if your item is not sold (If your item sells, a Final Value Fee will be deducted). Administration Fees are not refundable.

Final Value Fees

Closing Price Final Value Fee
Item not sold No Fee
£0.01 - £599.99 29.5% of the final bid
Over £600.00 30.00% of the final bid

Example: You sold a single item for £105.00. Using the Final Value Fee table, your Final Value Fee is £30.98. This is calculated as follows: £30.98 (0.2950 times £105.00).

The NET amount payable to you based on the example given for an item which is sold for £105.00 is calculated as follows:

£105.00 (Item Value)
-
£30.98 (Final Value Fee)
____
£74.02 (NET amount)

About Final Value Fees

  • You are charged a Final Value Fee (FVF) if your item is sold, ends with a winning bid, This fee applies whether or not you complete the sale with the buyer. 

  • Once payment has cleared from the buyer it is your responsibility to post the item by the method advertised within your listing.

  • Only when the item has been received by the buyer and confirmation of the buyer being happy with the received item will you then be paid the remaining balance of the Closing Price directly into your bank account.

  • If a buyer "backed out" and did not buy the item you may request a Final Value Fee Credit. The decision is with eBay on such an occasion and will incur a £5.00 administrative cost in advance which is not refundable.

  • The Final Value Fee (FVF) is not refundable if a buyer "returns" an item with the outcome being a refund, you are responsible for the entire refund. 

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